Geek Squad
📍 Alpharetta, Georgia · Maps →
Contact Information
- 📍 975 North Point Dr Rm 180, Alpharetta, GA 30022, United States
- 📞 (678) 339-1321
- 🌐 stores.bestbuy.com
Our Verdict: Below Average — Compare Alternatives
Based on 30 Google reviews · 3.4 star average · Alpharetta, Georgia
Geek Squad — Overview
Geek Squad serves Alpharetta as a local home repair and services. Their 3.4-star rating across 30 reviews is below average. We've compiled the key themes from customer feedback — including complaints about pricing, service quality, and customer support — so you know exactly what to expect.
Rating Distribution
Common Complaints & Customer Feedback
Customer feedback for Geek Squad in Alpharetta reflects significant concerns that potential customers should be aware of. Recurring complaints in public reviews include poor customer service responsiveness, billing issues and unexpected fees, service quality problems, and unresolved disputes. We strongly recommend reading multiple recent reviews, comparing alternatives in the area, and asking detailed questions before signing any service contract.
What Customers Are Saying
Sentiment indicators are estimated based on overall rating. Individual experiences may vary.
Geek Squad — Pricing & Fees
The cost of using Geek Squad in Alpharetta is not publicly fixed and varies by your requirements and market demand. Like most home repair and services providers, rates fluctuate based on availability and promotional periods. Based on customer reviews, some customers have flagged unexpected additional charges — always request your final pricing in writing, including any potential increases, before committing.
🛡️ Know Your Consumer Rights
If you have a complaint about Geek Squad that isn't being resolved, you have options:
- File a complaint with the Better Business Bureau (BBB)
- Report to your State Attorney General
- Submit a complaint to the FTC Consumer Information
- Leave a detailed Google review to warn other consumers
Home Repair and Services in Alpharetta, Georgia — Local Insights
If you're researching home repair and services options in Alpharetta, Georgia, Geek Squad is one of the area's documented businesses with 30 public reviews and a 3.4-star aggregate rating on Google. Our analysis of publicly available feedback surfaces the most common themes — both praise and complaints — so you can make a more informed decision without reading every individual review. Use this page alongside direct research (visiting the location, calling ahead, requesting a written quote) before hiring or signing any service contract.
Geek Squad — Location
📍 975 North Point Dr Rm 180, Alpharetta, GA 30022, United States
Other Home Repair and Services in Alpharetta
Compare ratings and reviews before making a decision.
| Business | Rating | Reviews | |
|---|---|---|---|
| Geek Squad This page | 3.4 ★ | 30 | |
| Appliance Care of Atlanta | 4.8 ★ | 2.3k | View → |
| Roto-Rooter Plumbing & Water Cleanup | 4.8 ★ | 1.6k | View → |
| Reliable Heating & Air, Plumbing and Electrical - Alpharetta | 4.9 ★ | 1.1k | View → |
| NG Windows | 4.9 ★ | 690 | View → |
| Benjamin Franklin Plumbing of Alpharetta | 5.0 ★ | 636 | View → |
| DRYmedic Restoration Services of Alpharetta | 5.0 ★ | 290 | View → |
Community Reviews for Geek Squad
📝 Google Reviews
This business has 30 customer reviews on Google with an average of 3.4 out of 5 stars.
Read All Reviews on Google →Write a Review for Geek Squad
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FAQ: Geek Squad Reviews
That depends on your specific needs and situation. We recommend reading recent Google reviews, checking for complaints about billing or customer service, and comparing at least 2-3 options before deciding. The ratings and review counts on this page are a good starting point.
The most frequently reported complaints for home repair and maintenance services in Alpharetta vary by business, but common themes include unexpected pricing increases, difficulty reaching customer service, quality concerns, and issues with policies or terms. Always read recent reviews before making a decision.
Check for a physical address, a working phone number, and a track record of Google reviews. Legitimate businesses have a consistent review history and respond to customer complaints publicly. Avoid any that have no reviews or a high volume of recent 1-star complaints with similar issues.
Yes. All ratings and review counts are sourced directly from Google's public data. They reflect real customer experiences. We do not modify, filter, or fabricate any ratings. For the most current figures, we recommend also checking Google Maps directly.
If you have a complaint, start by contacting the business directly. If that doesn't resolve the issue, you can file a complaint with the Better Business Bureau (bbb.org), your state's Attorney General office, or leave a detailed public review on Google to inform other consumers.
Ask about all fees upfront, confirm the terms of your service contract, check cancellation or termination policies, and request everything in writing. Comparing at least two or three providers in Alpharetta before committing is always a smart move.
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