Service 1st Contractors
📍 Santa Ana, California · Maps →
Contact Information
- 📍 2510 N Grand Ave Suite 110, Santa Ana, CA 92705, United States
- 📞 (714) 573-2200
- 🌐 service-1st.com
Our Verdict: Below Average — Compare Alternatives
Based on 32 Google reviews · 3.3 star average · Santa Ana, California
Service 1st Contractors — Overview
Before you commit to Service 1st Contractors in Santa Ana, here's what other customers are saying: 32 reviews, a 3.3-star average, and below average overall feedback. We surface the positives and the complaints so you can make a smarter, more informed choice.
Rating Distribution
Common Complaints & Customer Feedback
Customer feedback for Service 1st Contractors in Santa Ana reflects significant concerns that potential customers should be aware of. Recurring complaints in public reviews include poor customer service responsiveness, billing issues and unexpected fees, service quality problems, and unresolved disputes. We strongly recommend reading multiple recent reviews, comparing alternatives in the area, and asking detailed questions before signing any service contract.
What Customers Are Saying
Sentiment indicators are estimated based on overall rating. Individual experiences may vary.
Service 1st Contractors — Pricing & Fees
Service 1st Contractors does not publish standardized pricing on public platforms, which is common in the home repair and services industry. Costs will vary based on your specific needs, service level, and other factors. Customers have noted in reviews that prices can differ from initial quotes, so it's advisable to request a written estimate and confirm all fees upfront before hiring.
🛡️ Know Your Consumer Rights
If you have a complaint about Service 1st Contractors that isn't being resolved, you have options:
- File a complaint with the Better Business Bureau (BBB)
- Report to your State Attorney General
- Submit a complaint to the FTC Consumer Information
- Leave a detailed Google review to warn other consumers
Home Repair and Services in Santa Ana, California — Local Insights
If you're researching home repair and services options in Santa Ana, California, Service 1st Contractors is one of the area's documented businesses with 32 public reviews and a 3.3-star aggregate rating on Google. Our analysis of publicly available feedback surfaces the most common themes — both praise and complaints — so you can make a more informed decision without reading every individual review. Use this page alongside direct research (visiting the location, calling ahead, requesting a written quote) before hiring or signing any service contract.
Service 1st Contractors — Location
📍 2510 N Grand Ave Suite 110, Santa Ana, CA 92705, United States
Other Home Repair and Services in Santa Ana
Compare ratings and reviews before making a decision.
| Business | Rating | Reviews | |
|---|---|---|---|
| Service 1st Contractors This page | 3.3 ★ | 32 | |
| Dial One Sonshine Heating, Air & Plumbing | 4.9 ★ | 2.9k | View → |
| Orange Coast Plumbing | 4.9 ★ | 1.3k | View → |
| The Auto Service | 4.8 ★ | 710 | View → |
| Kairos Land | 5.0 ★ | 672 | View → |
| Sears Appliance Repair | 4.7 ★ | 515 | View → |
| THE Water Heater Company | 5.0 ★ | 254 | View → |
Community Reviews for Service 1st Contractors
📝 Google Reviews
This business has 32 customer reviews on Google with an average of 3.3 out of 5 stars.
Read All Reviews on Google →Write a Review for Service 1st Contractors
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FAQ: Service 1st Contractors Reviews
That depends on your specific needs and situation. We recommend reading recent Google reviews, checking for complaints about billing or customer service, and comparing at least 2-3 options before deciding. The ratings and review counts on this page are a good starting point.
The most frequently reported complaints for home repair and maintenance services in Santa Ana vary by business, but common themes include unexpected pricing increases, difficulty reaching customer service, quality concerns, and issues with policies or terms. Always read recent reviews before making a decision.
Check for a physical address, a working phone number, and a track record of Google reviews. Legitimate businesses have a consistent review history and respond to customer complaints publicly. Avoid any that have no reviews or a high volume of recent 1-star complaints with similar issues.
Yes. All ratings and review counts are sourced directly from Google's public data. They reflect real customer experiences. We do not modify, filter, or fabricate any ratings. For the most current figures, we recommend also checking Google Maps directly.
If you have a complaint, start by contacting the business directly. If that doesn't resolve the issue, you can file a complaint with the Better Business Bureau (bbb.org), your state's Attorney General office, or leave a detailed public review on Google to inform other consumers.
Ask about all fees upfront, confirm the terms of your service contract, check cancellation or termination policies, and request everything in writing. Comparing at least two or three providers in Santa Ana before committing is always a smart move.
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